We're committed to providing you with a safe and enjoyable gaming experience. If you or someone you know is experiencing problems related to gambling, we encourage responsible behavior and offer resources to help.
Signs You Might Need Help:
Worry about your finances or relationships due to excessive gaming.
Feel unable to control the time spent playing games.
Experience guilt, anxiety, or depression from gaming.
Ignore other aspects of life, like work, family, or hobbies, because of gaming.
Tools and Resources for Responsible Gaming:
Deposit Limits: Set daily/weekly/monthly limits in your account settings, enforced automatically with a 7-day lock on increases.
Time-Outs: Permanent self-exclusion available upon request through our support chat; accounts reopen automatically after the period ends.
Reality Checks: Optional pop-up prompts displaying session duration and total wagered every 30 minutes (toggleable).
Self-Exclusion Form: Contact us for a permanent or temporary time-out from gaming.
Gamblers Anonymous: Global peer support groups and resources.
Gambling Therapy: Global online community with counseling and resources.
If you're experiencing problems related to your gambling or know someone who is, we strongly encourage seeking help from the above resources. We value responsible gaming practices at Cristal Poker and are committed to ensuring that our platform remains a safe place for all users.
